Terms & conditions

For payment

Contract to purchase

When you submit an online booking request for our services offered by Molemap Australia Pty Ltd (ABN 99 116 131 929) on this website you enter into a contract to purchase the Product according to the terms and conditions below.

Payment methods

Molemap accepts these payment methods:

  • Credit Cards: MasterCard and Visa
  • Debit Cards
  • Cash

Other payment methods may be possible but you need to be arrange this with Molemap before your appointment.

Security and confidentiality

Molemap makes every effort to keep your information secure. We do not permanently store any credit card information on our systems or in paper format.


The price payable for the Product is confirmed following your booking request via confirmation letter or email. Prices are in Australian dollars (AUD), and our services do not carry GST unless purchased by a business.

Molemap reserves the right to change the price without notice, so long as the price is agreed to by both parties before the completion of the appointment.

Deposit and refund policy

Molemap may ask you to pay a deposit when you book your appointment. Your deposit is refundable if you change your mind within 24 hours of paying the deposit, or if you reschedule/cancel at least 7 days before your appointment. You will lose your deposit if you reschedule/cancel with less than 7 days’ notice of your appointment, or if you don’t attend your appointment.

Events beyond our control

Molemap will not be liable for any failure, or delay in providing the Service in the event or circumstance beyond our reasonable control. Including but not limited to systems or network access issues, hardware failure, or logistical issues. However, we will make every effort to fix the fault or issue as quickly as possible or arrange another appointment date once the issues have been fixed.


We may vary our terms and conditions at any time, by publishing new terms and conditions on this website. Any bookings made after this time are subject to the new terms and conditions.


From time to time Molemap may offer special offers or discounts. These are for a limited time only and the time frame is stated within the offer. Special offers are subject to change without notice and cannot be used in conjunction with another offer. People that are eligible to apply for the offer is stated in the promotion. You may be asked to use a promo code to receive an offer. If the promo code is not used at the time of booking we cannot guarantee the discount will be applied to your booking.

Win a Full Body Molemap valued at $399 Offer - Terms & Conditions - Offer extended!

This competition has now been extended till 31/08/2019. Eligible entrants - entry is open to all residents of Australia. Employees, immediate family members of employees, employees of any company associated with the Promotion are ineligible to enter. The Promotion commences on 09:00 on 05/07/19 and entries close on 17.00 on 31/08/19. To enter, Eligible Entrants must enter their full name and email address in the pop up at https://molemap.net.au/spot-th... during the Promotion Period. Prizes and winning. The random prize draw will take place at 12noon 8 September 2019 at Level 4, 60 Albert Road, South Melbourne VIC 3205. The winner will receive a free Full Body Molemap appointment at Molemap by Dermatologists. Total Prize pool value is $399. Prize conditions. Winner will be notified by email within two (2) business days of the draw. The winners will have their details published in the Molemap by Dermatologists eNewsletter on 9 September 2019. If there are any unclaimed or un-awarded prizes a prize draw will be conducted on (12noon on 8 December 2019 at the same time and place as the original draw. If a winner is drawn they will be contacted by email within two (2) business days and will have their name published in the Molemap by Dermatologists eNewsletter on 9 November 2019. Authorised under NSW permit number: LTPS/19/35817. Prizes are not redeemable for cash.

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