Terms & conditions
Contract to purchase
When you submit an online booking request for our services offered by Molemap Australia Pty Ltd (ABN 99 116 131 929) on this website you enter into a contract to purchase the Product according to the terms and conditions below.
Molemap accepts these payment methods:
Other payment methods may be possible but you need to be arrange this with Molemap before your appointment.
What is Laybuy?
How does Laybuy work?
You must tell Molemap at the time of booking that you want to use Laybuy. This means telling the Customer Support Representative when you book over the phone or by putting LAYBUY in the Promo Code section of the online booking form.
Your Laybuy purchase must be confirmed as part of the booking process and before your appointment for it to be valid. You cannot arrive at your appointment and pay with Laybuy – it must be arranged and confirmed before your appointment.
For more information about Laybuy, how it works and to sign up please visit the Laybuy website.
Molemap Terms & Conditions for Laybuy
Security and confidentiality
Molemap makes every effort to keep your information secure. We do not permanently store any credit card information on our systems or in paper format.
The price payable for the Product is confirmed following your booking request via confirmation letter or email. Prices are in Australian dollars (AUD), and our services do not carry GST unless purchased by a business.
Molemap reserves the right to change the price without notice, so long as the price is agreed to by both parties before the completion of the appointment.
Deposit and refund policy
Molemap may ask you to pay a deposit when you book your appointment. Your deposit is refundable if you change your mind within 24 hours of paying the deposit, or if you reschedule/cancel at least 7 days before your appointment. You will lose your deposit if you reschedule/cancel with less than 7 days’ notice of your appointment, or if you don’t attend your appointment.
Events beyond our control
Molemap will not be liable for any failure, or delay in providing the Service in the event or circumstance beyond our reasonable control. Including but not limited to systems or network access issues, hardware failure, or logistical issues. However, we will make every effort to fix the fault or issue as quickly as possible or arrange another appointment date once the issues have been fixed.
We may vary our terms and conditions at any time, by publishing new terms and conditions on this website. Any bookings made after this time are subject to the new terms and conditions.
From time to time Molemap may offer special offers like the chance to win a gift card or voucher, or discounts like $25 off. These are for a limited time only and the time frame of the promotion is stated within the offer. Special offers are subject to change without notice and cannot be used in conjunction with another offer. People that are eligible to apply for the offer is stated in the promotion - it could be available to new patients or returning patients only. You may be asked to use a promo code to receive an offer - please state the promo code when booking online or over the phone. If the promo code is not used at the time of booking we cannot guarantee the discount will be applied to your booking.
$25 off promotion
This Molemap website promotion is available to new patients only when they book and have a skin check service with Molemap - either the Full Body Molemap ($399) or Molemap Skin Check ($219) - and use promo code $25OFF by 30 November 2019. It is not available to returning patients or on any other service. New patients must state the promo code when booking online or over the phone. If the promo code is not used at the time of booking we cannot guarantee the discount will be applied to your booking.
Win a Full Body Molemap valued at $399 Offer - Terms & Conditions - Offer closed.
This competition has now been extended till 31/08/2019. Eligible entrants - entry is open to all residents of Australia. Employees, immediate family members of employees, employees of any company associated with the Promotion are ineligible to enter. The Promotion commences on 09:00 on 05/07/19 and entries close on 17.00 on 31/08/19. To enter, Eligible Entrants must enter their full name and email address in the pop up at https://molemap.net.au/spot-th... during the Promotion Period. Prizes and winning. The random prize draw will take place at 12noon 8 September 2019 at Level 4, 60 Albert Road, South Melbourne VIC 3205. The winner will receive a free Full Body Molemap appointment at Molemap by Dermatologists. Total Prize pool value is $399. Prize conditions. Winner will be notified by email within two (2) business days of the draw. The winners will have their details published in the Molemap by Dermatologists eNewsletter on 9 September 2019. If there are any unclaimed or un-awarded prizes a prize draw will be conducted on (12noon on 8 December 2019 at the same time and place as the original draw. If a winner is drawn they will be contacted by email within two (2) business days and will have their name published in the Molemap by Dermatologists eNewsletter on 9 November 2019. Authorised under NSW permit number: LTPS/19/35817. Prizes are not redeemable for cash.
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