Terms & conditions
Contract to purchase
When you submit an online booking request for our services offered by Molemap Australia Pty Ltd (ABN 99 116 131 929) on this website you enter into a contract to purchase the Product according to the terms and conditions below.
Molemap accepts these payment methods:
Other payment methods may be possible but you need to be arrange this with Molemap before your appointment.
Security and confidentiality
Molemap makes every effort to keep your information secure. We do not permanently store any credit card information on our systems or in paper format.
The price payable for the Product is confirmed following your booking request via confirmation letter or email. Prices are in Australian dollars (AUD), and our services do not carry GST unless purchased by a business.
Molemap reserves the right to change the price without notice, so long as the price is agreed to by both parties before the completion of the appointment.
Deposit and refund policy
Molemap may ask you to pay a deposit when you book your appointment. Your deposit is refundable if you change your mind within 24 hours of paying the deposit, or if you reschedule/cancel at least 7 days before your appointment. You will lose your deposit if you reschedule/cancel with less than 7 days’ notice of your appointment, or if you don’t attend your appointment.
Events beyond our control
Molemap will not be liable for any failure, or delay in providing the Service in the event or circumstance beyond our reasonable control. Including but not limited to systems or network access issues, hardware failure, or logistical issues. However, we will make every effort to fix the fault or issue as quickly as possible or arrange another appointment date once the issues have been fixed.
We may vary our terms and conditions at any time, by publishing new terms and conditions on this website. Any bookings made after this time are subject to the new terms and conditions.
From time to time Molemap may offer special offers or discounts. These are for a limited time only and the time frame is typically stated within the offer. Special offers are subject to change without notice and cannot be used in conjunction with another offer. You may be asked to use a promo code to receive an offer. If the promo code is not used at the time of booking we cannot guarantee the discount will be applied to your booking.